Clay,
Thank you! We received the diagrams and refrigeration specs rather quickly after you reached out.
I am thinking either the cooling system needs a recharge ( there were no specs for our tech to review when they looked at it) or we need a new evaporator fan motor as it sounds like the bearings are failing. Places to start.
Thank you again. If anyone needs the docs, I have them.
Clay, Thank you for your response!
Tom at TCF Sales said you are the best of the best. Alicia from TCF reached out to Francesca Testa at FBM for me. Through their website, I have reached out to Arianna Giodice from the Commercial Department who said she knows TCF sent the user manual and that is all they will send.
We fix our ICB tabletops ourselves and they have great documentation and technical assistance. I am a bit frustrated with this as it is slowing our production. It's been sitting unused for months now. I would truly appreciate your help in this matter.
- Maura
Howdy! First post here. We run a small bean to bar chocolate shop in OKC and have been at it since 2018.
We have a 2015 Unica 40 tempering machine and are looking for a technical manual so we can do repairs on the machine. I've contacted FBM in Italy and TCF in Austin (who have been most helpful) but have received only a basic user/trouble shooting manual.
We fix most of our equipment in-house and would really appreciate detailed technical documentation and wiring schematic. Thank you in advance.
Maura
