Forum Activity for @Keith Ayoob

Keith Ayoob
@Keith Ayoob
01/03/12 09:51:55
40 posts

Chocolatiers = Re-melters?


Posted in: Opinion

Do the tasting BEFORE brushing. OK to have some water, but room temp water -- nothing cold, or the chocolate will take longer to melt. It's the most intense way to taste chocolate -- even if it's impractical for most people. Also not good if you're not a "morning person".

Brad Churchill
@Brad Churchill
01/03/12 01:04:51
527 posts

Chocolatiers = Re-melters?


Posted in: Opinion

Keith;

Thanks for the feedback. At this time we don't ship anywhere outside of Calgary for the simple reason that the demand here in Calgary (over a million people) is enough to consume all that we make. Choklat isn't a bulk producer. Economically there's simply no reason to broaden our reach to other markets when our current demographic consummes all of our supply.

I'll be the first to admit that differentiating our product and our strategy from that of our peers over the past few years has been difficult.The strategy hasin no way meant to make other chocolate makers look bad, however I know it comes across that way in some readers' eyes. The best analogy I can think of is that of the wine industry here in Calgary. Imagine for years that the consumer has been sold "red wine", "white wine", and "zinfandel" by EVERY wine store. No brands. No Sommoliers, No vineyards, no nothing. Everybody gets the same red, white, and zin and has been led to believe that the wine stores all produce their own wine because it's bottled differently from store to store. Inside however, the product is more or less the exact same from the same supplier. Then along comes a wine store that imports and sells wine properly, and employs a sommolier to help educate consumers about the differences that grapes, region, weather, soil, fermentation, etc play in the production of their varieties of wines. The new wine store clearly opens the consumers eyes to the vast array of taste possibilities. At the same time it's mere presence seems pretentious to those who are happy with the ol' "stand by" red, white and zyn.

There is simply no way for that new wine store to differentiate its products without disclosing to the consumer in even the most subtle way that the traditional way of buying wine has been misleading. The current stores do NOT make the wine they sell, even if their name is on the bottles! Some consumers will be upset at the new store for "attempting to make the existing peers look bad", while others will applaud the new bold direction, and honest disclosure.

This has been the case with my business. It has doubled in size since I first opened my doors, and this year will see even more growth yet. It appears that while a few feathers get ruffled, most people appreciate the honest approach to things. I would hazard a guess that those whose feathers are ruffled are either:

1) big fans of our peers who are overly defensive, or

2) people who don't care about the truth or quality of anything they put in their mouth.

What I DO know however, is that my outspoken approach to promoting chocolate here in Alberta has caused our largest competitor to change the verbiage on their packaging from "Manufactered in Calgary Alberta" to "Manufactured from imported ingredients", and at the same time OTHER small chocolatiers are now beginning to promote the brands chocolate they use rather than tell people it's "their" chocolate.

As far as I'm concerned, if my peers are making changes because of what I'm doing, then I'm definitely doing something right, and those who don't like my honest, candid approach, can crawl back into their hovel and suck a lemon. (not that I'm saying you don't appreciate it Keith! Haha!).

On the topic of early morning tastings.... Hmmm... Is that before or after brushing my teeth? An apple or orange BEFORE tastes a whole heck of a lot better than after! I wonder if chocolate is the same.

Cheers

Brad


updated by @Brad Churchill: 06/15/15 09:58:55
Keith Ayoob
@Keith Ayoob
01/02/12 12:16:24
40 posts

Chocolatiers = Re-melters?


Posted in: Opinion

Hi Brad, and Happy New Year,

For some reason, your post of several months ago escaped my attention, and in many ways I agree with you. It's fine to differentiate your products from those of your peers. Terrific and good for you -- I'm acapitalist, too. But you can learn to do the same thing without turning people off. Your passion for your chocolate comes through and I like that. But if you can make an elite chocolate and do so without elitism, and people will not only love your chocolate -- they'll love your company. The approachcan be made to beas easy to swallow as the chocolate, is all I'm saying.

As for Recchiuti, he does some nice things with chocolate,andsome of his bars are are very good, and I wouldn't want to have standards that are so incredibly high that I never eat anything but bean-to-bar. An analogy: do youforego buying a car until you can buy a Rolls? Of course not.

I absolutely agree with you on this: there are plenty of "chocolatiers" who probably make their stuff from Baker's chocolate or some such stuff,pretty it up with lots of interior decorating, and jack up the price. Big mistake, to be sure, and it does muddy the field for legitimate people. BTW --I actually DO seek out companies that make their own chocolate. (I'm with you about Lindt, and regarding Godiva, well, the empress has no clothes and hasn't had any for ages.)

Indeed, I actually tried to purchase SoChoklat online, but it would appear that you don't deliver to the US, because I couldn't arrange delivery anwhere but Alberta. Do you market here? If not, it's a bit like saying "we're the best anywhere, and you can't have any." See what you can do to sell some to us.

BTW -- I fully agree that a side-by-side tasting of several bars from one company is a great way to go. I've even done it first thing in the morning, as recommended by Chloe Doutre-Roussel. At first I thought the ideawas nuts, until I had bought some bars while on a business trip and I did the tasting one morning in my hotel room. I was blown away by the heightened acuity in my taste buds. I highly recommend the early morning tasting idea, but it's not for the faint of heart.

Cheers,

Keith

Lydia Olsen
@Lydia Olsen
12/28/11 17:54:35
3 posts

Chocolatiers = Re-melters?


Posted in: Opinion

I have been a Chocolatier for over 20 years and have made truffles the old fashioned way that the professionals have taught me. Like with everything "new and improved" tries to replace "what has been for generations" in an effort to make way for new ideas and create new businesses. There is room for everyone's ideas, new or old, and there is no need to make anyone feel less than or inferior to make yourself feel superior. I have learned a long time ago you can't please everyone all of the time and the most important opinion is your own.

Bean to bar is a relatively new term and did not exist originally as part of the "Chocolatier" function. Chocolate manufacturers made the chocolate and the Chocolatiers were the artisans that created the decadent fillings that were the original products desired in the first place. The chocolate was merely a thin coating used as a wrapper, if you will, so you could pick up the truffle without getting it all over.

My advise to you is to do what you love, make the product you love, make the best product you can and don't be attached to the good opinion of others.... they tend not to last very long! "When you judge others you don't define them you define yourself"

Chocolate is fun and there is enough room for everyone...... Go out and keep the world sweet!

Richard Foley
@Richard Foley
07/30/11 23:31:03
48 posts

Chocolatiers = Re-melters?


Posted in: Opinion

I suppose those that use sugar from C & H are just re-sweeteners. Please don't tell me someone out here is processing raw cane into sugar, ok, maybe our friend in Hawaii... He could be the nations only purist.
updated by @Richard Foley: 01/26/15 03:49:14
Brad Churchill
@Brad Churchill
07/11/11 11:16:16
527 posts

Chocolatiers = Re-melters?


Posted in: Opinion

Keith;

While I can't speak for the woman at the event, I CAN tell you that as a chocolate maker and a chocolatier, I have spent 5 long years educating people about the differences between my business and other chocoaltiers, as well asthe nuances in flavour that cocoa beans create. Making your own chocolate gives the chocolatier infinitely more control over the quality and taste of the final product.

Also, the industry in general has created an image in the average consumer's mind that chocolatiers make chocolate. Case in point: I recently watched a chocolatier television pour chips into a double boiler, and proclaim "this is how you make chocolate". WTF???? Are you kidding me???

Is wanting to differentiate your products from that of your peers "snooty"? I don't think so - especially when you have the potential to create a product of a quality that far surpasses your peers. Anyone with minimal training (aka homemakers, and grannies) can take a mediocre chocolate and make goodchocolates (chocolate confections). However let's see the same unskilled "chocolatier" acquire good beans, roast them perfectly, remove the shells, and grind them intoa perfectly smooth, decadent chocolate BEFORE making confections out of them. The end result can be absolutely stellar.

IF quality matters to you as you claim, then I would suggest that you definitely seek out snooty companies that make their own chocolate.

Cheers

Brad

Keith Ayoob
@Keith Ayoob
07/08/11 10:41:14
40 posts

Chocolatiers = Re-melters?


Posted in: Opinion

I'm not an authority, just a chocolate lover who is fascinated by thegrowing, making, tasting of chocoolate and the whole experience. That said, I was REALLY disappointed (but I totally blieve it) to learn about the ridiculous snootiness of the chocolate maker in question. I don't care if they "re-melt" the chocolate. If we could rely only on bean-to-bar, then none of us would be eating it. Recchiuti makes great chocolate. Period. So do many others. Enough with the snootiness. What's next? "My mother can beat up your mother?" Quality matters to me, and I'm glad there's attention to that from many more chocolatiers.
Nancy Nadel
@Nancy Nadel
05/20/10 14:10:19
13 posts

Chocolatiers = Re-melters?


Posted in: Opinion

Alan makes a good point. There are times when I want a bonbon or truffle but there are times when an absolutely plain bar is satisfying, complex, sophisticated and excellent - one is not better or higher level than the other. I make them all and find that plain, bonbon or truffle satisfy different taste needs/desires at different times.
Jeff Slaughter
@Jeff Slaughter
05/20/10 07:37:04
15 posts

Chocolatiers = Re-melters?


Posted in: Opinion

Alan,I agree with you...I wasn't thinking about the fact that well-made chocolate can stand on its own and indeed doesn't need another level. I was primarily referring to the business of couverture chocolate, which I think is what the original post was referring to (maybe not?) Callebaut does produce its own line of chocolate bars for cooking, eating, etc. But its couverture chocolate goes out and is converted to bars, pralines, and other delightful delicacies.
Alan McClure
@Alan McClure
05/20/10 07:10:22
73 posts

Chocolatiers = Re-melters?


Posted in: Opinion

I was with you until the part where you said that "some produce chocolate from the bean while others take it to the next level."I think that there is plenty of excellent chocolate these days that doesn't need to be taken to a "next level." In such cases, though confections made with this excellent chocolate may be delicious and amazing, the flavor of the original chocolate, I believe, can certainly stand on its own. Put simply, why do we have to say that one is better than the other? The way I'd like to put it is that both can be equally amazing, but in different ways and for different reasons.Alan
Jeff Slaughter
@Jeff Slaughter
05/18/10 21:28:06
15 posts

Chocolatiers = Re-melters?


Posted in: Opinion

My two-cents on the topic: I've interviewed several top chocolatiers in Belgium for my website and none of them made their own chocolate from the bean. in Belgium, there are two companies which provide the bulk of couverture chocolate: Belcolade and Callebaut. The cocoa beans go there, they process into liquid, drops, etc. and ship it out to some of the best chocolatiers in the world who then take the chocolate and make their own magic with it. I haven't talked to any of them who didn't tell me where they get their chocolate from. In fact, at one producers, I saw bags lying around with the source company's logo on it. I think it's a given in Belgium that some produce chocolate from the bean while others take it to the next level.
Brad Churchill
@Brad Churchill
05/16/10 20:19:46
527 posts

Chocolatiers = Re-melters?


Posted in: Opinion

Sandra;This is quite a long thread, and there's a lot of good points made throughout. Of the many on this forum, this entire thread is a worthwhile read.Cheers.Brad.
Sandra Mallut
@Sandra Mallut
05/16/10 15:55:26
3 posts

Chocolatiers = Re-melters?


Posted in: Opinion

It definitely seems a bit shallow to me and just bad business practice. No one gets to the top by putting others down or their products. That is how I feel as there is enough business for all of us.
Sunita de Tourreil
@Sunita de Tourreil
02/07/10 23:47:25
19 posts

Chocolatiers = Re-melters?


Posted in: Opinion

From what I hear using "invert sugar" is another way of extending the shelf life of ganache. Wikipedia tells me that invert sugar has lower water activity than sucrose and this is why it imparts a longer shelf life.Not sure what "longer shelf life means". Two months for Joseph Shmidt without preservatives seems surprisingly long. I would love to see their list of ingredients.
Sarah Hart
@Sarah Hart
02/03/10 15:09:17
63 posts

Chocolatiers = Re-melters?


Posted in: Opinion

I love that quote!
Jay Olins
@Jay Olins
02/03/10 11:41:18
2 posts

Chocolatiers = Re-melters?


Posted in: Opinion

Agree that TCHO is apparently the culprit, not THEO.
Carlos Eichenberger
@Carlos Eichenberger
02/03/10 11:38:21
158 posts

Chocolatiers = Re-melters?


Posted in: Opinion

I think that by accident people have been referring to the original "bad-mouther" as THEO, when in actuality it is TCHO. I know some of the folks from Theo and I really doubt they would ever be this disrespectful to chocolatiers.
Ilana
@Ilana
02/03/10 11:14:56
97 posts

Chocolatiers = Re-melters?


Posted in: Opinion

I would love to tell THEO that the only REAL chocolate maker is GOD, they are just one of those people that roast, shell and crush so that people can buy it from them to make confections. No offence meant to chocolate makers other than those rude ones among the nice ones. I am tired and in a sarcastic mood, forgive me.
updated by @Ilana: 09/07/15 17:45:39
Sonya
@Sonya
02/02/10 21:53:59
4 posts

Chocolatiers = Re-melters?


Posted in: Opinion

I thought she was created as being one of the first in the US to add unique flavors to chocolate? Maybe she was the one who popularized it to the general public?
updated by @Sonya: 06/12/15 06:03:04
Sonya
@Sonya
02/02/10 20:10:44
4 posts

Chocolatiers = Re-melters?


Posted in: Opinion

I agree somewhat ... BUT there is a skill that requires knowing about what to "melt" into your chocolate (and what chocolate you are "melting" in the first place). It is kind of like saying all coffeemakers are the same because it is all coffee. But obviously there are many different types of coffee and ways to blend them to inspire different tastes. My favorite chocolatier is Katrina Markoff, founder of Vosges. She was the first in the US to really think about chocolate in artisanal form. She is featured today on girl crush. http://girlcrushoftheday.blogspot.com/2010/02/katrina-markoff.html
Nicole2
@Nicole2
02/01/10 15:09:30
1 posts

Chocolatiers = Re-melters?


Posted in: Opinion

To create an edible piece of art -visually& tastefully- skillfully choosing the best ingredients. That is a true "chocolatier".
Nancy Nadel
@Nancy Nadel
02/01/10 08:34:30
13 posts

Chocolatiers = Re-melters?


Posted in: Opinion

I have come to the chocolate making world late in my life. I have been an artist, an engineer and a policy maker. I came into the chocolate world for the purpose of helping Jamaican farmers get a better price for their chocolate and to see if I can start a sustainable business both in Oakland, CA as well as stimulate sustainable business in Jamaica because as a policy maker I have been preaching sustainable development for decades. I have enjoyed learning how to ferment and hope that sometime before I am too feeble, I can focus some years on the variations in the art of fermenting.When I was in art school, I studied ceramic art and painting. In ceramics we made our own clay. As a painter, I didn't make my own paint. I never thought myself less of an artist as a painter because of that. I think it's interesting that technical wrangling over materials didn't occur in the fine art world. The focus was on the quality of the final art work.The real interest I have as an artist/engineer/sustainable development advocate/chocolatemaker and chocolatier is in the quality of the final product and transparency to the public about what process went into it so that we can compete fairly (is that an oxymoron?). If someone's final product is superb and they control every aspect from bean to bar to bonbon, that deserves recognition. If someone's final product is superb and they use chocolate processed by someone else, it doesn't reduce the quality of their final taste treat. It does reflect a difference in investment and complexity in control of the many elements. But like a painter, the chocolate artisan who chooses his/her supplies thoughtfully to capture the qualities of those supplies in their final more complex product is no less an artisan than someone who makes it from beans.
updated by @Nancy Nadel: 01/27/15 23:29:06
Nancy Nadel
@Nancy Nadel
02/01/10 07:42:04
13 posts

Chocolatiers = Re-melters?


Posted in: Opinion

Alan, I'm surprised to see this post because I thought back in March you knew about me making chocolate from Jamaican beans.
Mindy Fong
@Mindy Fong
01/31/10 20:18:05
19 posts

Chocolatiers = Re-melters?


Posted in: Opinion

Ah, sisterly quarrels! You gotta love them!
John Q. Stewart
@John Q. Stewart
10/18/09 18:56:52
3 posts

Chocolatiers = Re-melters?


Posted in: Opinion

" Re-melters" are responsible for most of the sales aren't they
Jacqueline2
@Jacqueline2
09/28/09 21:07:42
3 posts

Chocolatiers = Re-melters?


Posted in: Opinion

Unless you're talking about a large company like Godiva or Ghirardelli ( http://adwido.com/view_content?vkey=5a5999faf08d326074082b4c18a777c2 ), you may just benefit for publicizing this company with your experience.
Brendan
@Brendan
09/24/09 14:28:12
21 posts

Chocolatiers = Re-melters?


Posted in: Opinion

I just came across this thread, and it made me chuckle. I put up a blog post on this very subject a while back, where I articulated my objections (so I'll spare you now). I'm positive Tcho isn't the only place where I've run into this attitude, but they're the ones that sparked my reaction. Sigh...some people.
Maren Muter
@Maren Muter
09/23/09 23:37:32
5 posts

Chocolatiers = Re-melters?


Posted in: Opinion

I just started reading the posts and haven't made it all the way through. I am a "re-melter". I wish I could start from the begining (sometimes). However I find the sampling fun and I really like it when the shipment comes in and sitting before me are hundreds and hundreds of pounds of chocolate. It is truly a joy to take a wonderful product and add your own personal touch for your clients.It is even better to catch their thoughts with just the flash in their eyes! A potter starts with a hunk of clay (made by someone else) and turns it into something wonderful. If this is what a re-melter is, thank you. But I prefer the term enhancer:To make greater, as in value and taste; improve with sophistication
Alan Crofut
@Alan Crofut
09/23/09 10:11:55
4 posts

Chocolatiers = Re-melters?


Posted in: Opinion

I also take offense at this new term "re-melter". Many of us are artisans and it is all about beauty and flavor delivery. Frankly, I have yet to find a good "bean to bar" chocolate that was very palatable. No, I have not had many.But this new bean to bar industry is like the coffee bean roasters of the 1980's. I wish them as much luck. Maybe in 20 years everyone here in the US will be familiar with and prefer GOOD chocolate! Especially as the level of understanding is raised.Who really cares where the chocolate comes from? My customers don't. They just want an exceptional taste, across the board, that is consistent, smooth and exciting. Why get an attitude about the two different types of chocolatier?When I lived in Africa, I learned a term in Yoruba thet translates as "I see that you are working and it is good for all of us". There was absolutely no judgement on the work itself.
Carolyn Byrnes - C'est Très Chic
@Carolyn Byrnes - C'est Très Chic
08/25/09 17:42:46
4 posts

Chocolatiers = Re-melters?


Posted in: Opinion

So what are you called if you re-melt and mix a couple of kinds of chocolate from same company or different company?I have melted 100's of pounds myself and am not offended, I do temper it, decide which of my antique molds to use, how it should be decorated and packaged. So I didn't grind the beans-oh well.I think that would be called a chocolate manufacturer!
Shawn Alter
@Shawn Alter
08/23/09 02:39:27
4 posts

Chocolatiers = Re-melters?


Posted in: Opinion

While many other Chocolatiers use Chocolate made by American, Belgian, or Swiss Companies.Just because I use a chocolate product and re-temper it doesn't necessarily make me a re-melter.That is just a simple way of saying and yes, degrading and derogatory statement, that what I do is not skilled.Best Regards,Shawn Alter - Chocolatier/Owner The Chocolate ButterflySenior Marketing Director Hake Plastic Molds & Equipment
jason
@jason
08/17/09 07:20:43
2 posts

Chocolatiers = Re-melters?


Posted in: Opinion

I think you shouldn't bother about this at all. It's their business not yours. Just don't listen to them? that's all;)______________________________ cohiba cigars
Vivian S. Richman
@Vivian S. Richman
08/15/09 17:07:36
4 posts

Chocolatiers = Re-melters?


Posted in: Opinion

This is a "hot" topic, and I enjoyed this immensely. I humbly consider myself an artisan "Fondeur" who prides herself in making Belgian styled pralines. I, at times, have tried to blend different varietal chocolates to what ever ingredients (fresh) I create. Of late, I have been creating exotic ingredients and coming up with my own concoctions, that turn out to be marketable. Its not only the knack of a chocolatiere to marry the blended cacao, but to be able to marry the ingredient (ie: herb, fruit or nut), and the cacao, to the palate of the consumer that makes an artisan!
Gabrielle Baechtold
@Gabrielle Baechtold
08/09/09 18:44:20
1 posts

Chocolatiers = Re-melters?


Posted in: Opinion

Since most of the chocolat i eat is usually dark and in its bar/block form; Callebaut, Cluizel, Cote d'Or, Lindt, Leonidas, Debauve & Gallais, Teuscher, etc...(once in a while i do enjoy some with fillings), I just assumed that most of the chocolat companies in the states were fondeurs.I think the person might have been trying to tout the superiority of her product, small barrels make big noises, but i would take it with a grain of salt.I have tasted a few chocolats here that were done from bean to block and wished they had just been fondeurs; the chocolat was most unripe, to be kind.Just do what you love and people will enjoy the end product regardless.
Hallot Parson
@Hallot Parson
04/28/09 16:41:04
15 posts

Chocolatiers = Re-melters?


Posted in: Opinion

Not to beat a dead horse.. But I was just selecting my booth for the upcoming NY food show and noticed the description that Tcho used. Note that this is directly from Tcho, and not some employee who was overly proud as was suggested:TCHO is serious about chocolate. "We arent just re-melters" (like the majority of people who work with chocolate), we are manufacturers, with our very own factory capable of producing 4000 metric tons per yearThat suggests that re-melter is the party line at Tcho - and 4000 metric tons certainly doesnt hold with their self description as small.Just saying
Brad Churchill
@Brad Churchill
04/24/09 21:41:55
527 posts

Chocolatiers = Re-melters?


Posted in: Opinion

One of my sources is a book by Minifie called Chocolate, Cocoa and Confectionary - considered by many in the confectionary industry as the standard reference "bible". I also have others.This discussion is going sideways. Until you can tell me definitively that the total sugar content of a BUTTERCREAM truffle center I refer to in my internet material is less than 75% and still has a shelf life of longer than 14 days, I stand by what I say.You seemed to miss the part where I write about reducing the dairy content. I've pasted the text here for your reference:"Chocolatiers can get away with extending the shelf life of their product by lowering the dairy content, increasing the amount of sugar in the product, adding alcohol, in the center, and even using preservatives."At no point do I say they all must use preservatives, and once again, I reiterate that I refer to BUTTERCREAM and not ganache. Ganache does not contain butter, and has MUCH less milk fat to go rancid. In fact, a ganache can easily be made with skim milk and no cream at all, thereby extending the room temperature shelf life.Further to that you mention that an enrobed ganache "SHOULD" last 3 weeks. The term "should" is synonymous with "hypothetically". So... Sure. Maybe under the ideal conditions. However, can you guarantee that every customer is going to keep their confections in ideal conditions?? Why risk it? Why even tell your customer that??The first person who eats a bad chocolate, gets sick, and complains to the media and/or health department because they were told it "should" last that long will play a big part in finishing your business off. It's not worth the risk.My educated 2 cents for what it's worth.
Hallot Parson
@Hallot Parson
04/24/09 19:07:39
15 posts

Chocolatiers = Re-melters?


Posted in: Opinion

Actually Its mostly about the water activity of the center. Unbound water will definitely cause troubles at the 2 week range, but confections can certainly have a much longer shelf life than that. Although its not my thing, many famous chocolatiers use corn syrup in a ganache which lowers the water activity dramatically and extends the shelf life without the use of preservatives. The Joseph Shmidt confections that Whole Foods used to sell had a 2 month shelf life with no preservatives. No Idea how they accomplished that. Knipshildt also has a very long shelf life without preservatives.The easy way is to say "eat it within a week" so that you are covered. However, when you learn the science behind the food you learn that there are proper techniques to creating high quality confections in a way that protects against mold growth.
Brad Churchill
@Brad Churchill
04/24/09 18:47:37
527 posts

Chocolatiers = Re-melters?


Posted in: Opinion

Lana;Thanks for asking the questions.In answer to your first question, it isn't misleading at all. In fact it furthers my point about the incestuous nature of the chocolate industry. Hersheys is supposed to be a chocolate maker, yet they are purchasing bulk chocolate from someone else... What's up??? In fact without looking at the recipe, who's to say it isn't the same?With regard to your second question, confection centers that do not have preservatives, or at least 75% sugar, or alcohol, will go bad regardless of whether or not they are enrobed. I've actually bitten into mouldy enrobed truffle centers. When you have a cream and butter mixture sitting at room temperature for 7 days, take a whif. You'll find that in many cases it's gone bad, IF your sugar content is less than 75% of the content. In our case we don't recommend that people refrigerate their confections OR their bars. Chocolate is notorious for absorbing odors and moisture from its surroundings. It won't take more than a day or two for a real nice truffle to smell like left over roast beef, or that plate of garlic fettucini you thought was covered. In fact even Bernard C himself says that his confections should be consumed within 14 days of purchase. Again, the sugar content is the magic key, and that number is standard in commercial food preparation.
updated by @Brad Churchill: 09/09/15 19:08:55
Brad Churchill
@Brad Churchill
04/24/09 09:23:16
527 posts

Chocolatiers = Re-melters?


Posted in: Opinion

Alan;I use cacau as the plural term in reference to "a ton of cacau" as opposed to "a ton of cocoa".For some reason I have it stuck in my head that when I hear cocoa by itself, I think of cocoa powder. I guess I believe that if I think that way, I'm sure others may possibly as well.As a result I use "cocoa bean" as singular, and "cacau" as a plural reference.One of my quirks, I guess.Best RegardsBrad.
updated by @Brad Churchill: 01/26/15 02:56:54
Brad Churchill
@Brad Churchill
04/24/09 09:17:57
527 posts

Chocolatiers = Re-melters?


Posted in: Opinion

Hi Clay;To the best of my knowledge Bernard C doesn't have control over the beans used. A couple of his staff were in my shop the other day buying some bars, and were complaining about the latest shipment of chocolate and the smoky flavour it has. They were also mentioning that there was talk in the company of finding another supplier due to the inconsistency they have been receiving in the last while.I am also aware that in the past he's purchased chocolate from Qzina when his main supplier has run low. Apparently a couple of the varieties of chocolate Qzina offers for sale are very similar to what BC uses.At the end of the year I will in fact switch my strategy, and begin explaining WHY making one's own chocolate is better than buying a bulk product, regardless of whether or not the purchaser has control over the cocoa/cocoa butter content.In fact, even to that extent, I don't believe he has control over the type of cocoa butter used either. There are many different qualities of cocoa butter on the market, and even differing qualities from a single company! I know of 3 types alone from Cargill - my current supplier - and each smells different and imparts a different flavour in the chocolate when used. I HAVE to specify the exact type when I place my order.With regard to "fighting the icon", it's a strategy that has required effort and careful use of terms and phrases in order to not step over the slander/libel line, but is making a big difference in the cash register. It appears that people like to learn, like to think of themselves as ethical and moral purchasers, and for the most part like how open and honest we are about the industry. In fact that curiosity can be directly translated into the 2.5 million hits to my website in just the last 9 months.
Clay Gordon
@Clay Gordon
04/24/09 08:24:58
1,689 posts

Chocolatiers = Re-melters?


Posted in: Opinion

Brad:Bernard C has chocolate made to his specs by the Barry-Callebaut company. I would be interested in knowing whether the chocolate is made in Belgium or in St Hyacinth which is where B-C has a manufacturing plant in Canada (they also have one in St Albans, Vermont).However, it may be true that Bernard C DOES get involved in selecting the beans for the chocolate he has made. However, the language is ambiguous and leading.I don't know how much it's worth fighting this but figuring out a meaningful point of differentiation that the consumer can quickly and easily comprehend that does not directly compare you with this icon. Not easy I know, but more valuable to you in the short run than fighting the misconception.
Clay Gordon
@Clay Gordon
04/24/09 08:19:43
1,689 posts

Chocolatiers = Re-melters?


Posted in: Opinion

Sam:This is a very strong example of how stepping back from the process to re-examine it can reveal meaningful differentiators. Forget the notion of "bean-to-bar" (I notice that you used) but, "We make chocolate from cocoa beans we roast ourselves" is an easy to comprehend concept and the analogy to coffee is good, though imperfect, as we know. However, most consumers can probably tell that there is a difference between roasting coffee beans, grinding them, and making coffee than buying roasted (and perhaps already ground) beans from someone else and making coffee with that.This works for you and for many others. Artisan in London works from cocoa liquor which means someone else roasts and grinds the beans so this distinction doesn't work for them.:: Clay
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